Privacy policy

Last updated: 21 June 2026

1. Overview

This Privacy Policy explains how Better Call Paul In Oz collects, uses, and protects your personal information in accordance with the Australian Privacy Act 1988 (Cth).

2. Information We Collect

When you submit the contact form, we collect:

  • First name

  • Last name

  • Email address

  • Phone number

  • Preferred contact method

  • Project description

  • File uploads (photos or documents)

  • Newsletter opt‑in (optional)

For more information about how personal information is handled in Australia, visit the Office of the Australian Information Commissioner (OAIC).

3. How We Collect Your Information

We collect information when you:

  • submit the contact form

  • click the email link

  • call using the click‑to‑call link

We do not collect information through user accounts (none exist).

4. How We Use Your Information

We use your information to:

  • respond to your enquiry

  • contact you using your preferred method

  • review any files you upload

  • manage our business operations

We do not send marketing emails. If you tick “Sign up for news and updates”, your details are stored but no marketing is currently sent.

5. How Your Information Is Stored

When you submit the contact form, your information is sent directly to:

paul@bettercallpaul.au

It is stored in Paul’s email inbox and may also be stored on his phone if he replies from a mobile device.

For more information about how personal information must be stored and protected in Australia, visit the Office of the Australian Information Commissioner (OAIC).

6. Squarespace Analytics

This website uses Squarespace Analytics, which may collect:

  • device information

  • browser type

  • IP address

  • pages visited

  • time spent on pages

This data is anonymised and used to understand website performance.

7. Cookies

This website uses cookies provided by Squarespace. See our Cookies Policy for details.

8. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only when required by law.

9. Access and Correction

You may request access to the personal information we hold about you or ask for corrections.

Contact: paul@bettercallpaul.au

10. Security

We take reasonable steps to protect your information, including:

  • secure email access

  • device security

  • limited access to inbox data

11. Changes to This Policy

We may update this Privacy Policy from time to time.

12. Contact

For privacy enquiries:

Better Call Paul In Oz Email: paul@bettercallpaul.au Phone: 0419 588 475